Here are some basic human resource (HR) practices for a small company in a developing country like Sri Lanka:
Recruitment and Selection:
- Simple and Effective: Focus on clear, concise job descriptions that outline required skills and experience. Utilize cost-effective methods like local job boards, employee referrals, and universities to recruit staff.
- Interview Techniques: Conduct structured interviews with a focus on skills needed for the role. Involve relevant team members in the interview process and request them to ask skill related questions.
- Cultural Fit: Look for candidates who demonstrate a strong work ethic, can-do attitude, respect for hierarchy, and ability to work collaboratively, which are valued traits in Sri Lankan work places.
Compensation and Benefits:
- Legal Compliance: Ensure adherence to Sri Lankan labor laws regarding minimum wage, overtime pay, and mandatory benefits like EPF and ETF. The Department of Labour can provide guidance. https://labourdept.gov.lk/
- Competitive Packages: While resources are limited, offer competitive salaries to attract and retain talent. Consider offering basic benefits like paid time off or subsidized transportation and any other benefits like medical, meals, day care services with in the company’s means.
Performance Management:
- Regular Communication: Establish clear expectations through regular one-on-one meetings and provide constructive feedback.
- Motivation: Focus on employee recognition and celebrate achievements to maintain a positive work environment.
Training and Development:
- Identify Needs: Assess skill gaps within your workforce and prioritize training based on those needs.
- Government Initiatives: Explore government training programs or private institutions that offer affordable training options.
- Informal Learning: Encourage knowledge sharing and on-the-job training among employees. You can have monthly sessions in your team and ask each one to come up with learnings to share with others.
Record Keeping:
- Maintain Documentation: Keep organized records of employee contracts, attendance, salaries, and performance reviews to ensure compliance with labor laws.
Additional Tips:
- Embrace Technology: Explore free or low-cost HR software to manage basic tasks like payroll and timekeeping.
- Seek Guidance: Consider seeking advice from HR consultants specializing in SMEs for complex situations.
- Promote Work-Life Balance: Offer flexible work arrangements or childcare support to cater to employees’ needs and reduce turnover.
Remember: Building a positive work environment is key for a small company in a developing country. Treat employees with respect, offer opportunities for growth, and prioritize open communication.
By focusing on these basic HR practices, you can lay a strong foundation for managing your workforce effectively and attracting top talent in Sri Lanka.