Human resource is a precious asset that fuels innovation, drives progress, and shapes organizations. Therefore, the long-standing notion that ‘humans are the most valuable resource’ for an organization remains valid.

As an SME owner, understanding the basics of credit management can greatly benefit the day-to-day function of the business. This simple credit management process includes activities such as checking if your customers are trustworthy, setting limits on how much credit to give, and keeping track of payments. By paying attention to these aspects, you can protect your finances, avoid losing money, and build strong relationships with your customers and suppliers.

On this Diriya Biz video segment, Sanjaya Ranathunga - (Lawyer - Supreme Court) takes us through Sri Lanka's business law agreements, the different types of law and agreements and it application.

On this Diriya Biz video segment, Ajmal Hussain (Asst Manager People Development & Service Culture transformation - Dialog Axiata Plc) explains customer satisfaction, the role it plays in a company and how companies apply this to provide good customer service.

Strategic planning is a critical process for any business, regardless of its size. For small businesses, however, it can be a game-changer that helps them compete effectively in today's dynamic marketplace.

Even though these are many globally accepted strategies for waste reduction and productivity improvement, SMEs should strategically identify the methods that are most suitable for their ventures based on their capabilities.

A leader is responsible to give a sense of direction and establish a strong vision, while inspiring fellow employees, creating a positive work environment, boldly addressing conflicts, making strategic decisions and leading change.

A thought-leader is a person or brand that is an informed opinion-leader and usually the first resource in their field of expertise. They are a trusted source that moves and inspires, turns ideas into reality, and shows how to replicate their success.

In the dynamic landscape of business, effective communication emerges as a pivotal force, weaving together relationships, fostering collaboration, solving challenges, and unlocking opportunities in global markets.