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Customer Satisfaction

On this Diriya Biz video segment, Ajmal Hussain (Asst Manager People Development & Service Culture transformation – Dialog Axiata Plc) explains customer satisfaction, the role it plays in a company and how companies apply this to provide good customer service.


This content was facilitated by CeFEnI/COSME and prepared by the University of Sri Jayawardenapura, Kotte

Diriya Sri Lanka
Diriya Sri Lankahttps://www.diriya.lk
Diriya.lk is a sustainability and social innovation initiative of Dialog Axiata PLC. The content available herein is aimed solely for the purposes of educating, guiding and assisting Micro, Small and Medium Enterprises (MSMEs) in navigating the challenges of the fast paced business world. As such, Dialog Axiata PLC, its staff, its officers or Directors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages or damages for any loss of profits, revenue, business, savings or data, incurred due to the use of the content available on Diriya.lk.

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